Frequently Asked Questions
Everything you need to know about PrestoDonate and how it all works.
PrestoDonate is a secure online donation form and donation management system. It lets you set up a secure donation form in minutes, without any programming knowledge, and captures and stores your donors' information for you.
PrestoDonate uses a traditional order form approach to capturing donations, making it easier for both you and your donors. There's no software to purchase or install — it's subscription-based and you can cancel anytime.
PrestoDonate costs just $9.95 per month, billed month-to-month, with no setup fees, transaction fees, or revenue-sharing — and unlimited visitors and donation transactions.
Yes. PrestoDonate hosts your online donation form, a secure checkout area, and a donation management system to capture and store your donors' information — all included in your monthly fee.
You can offer as many donation levels or incentive items on a single form as you wish. If a form starts to feel cluttered for a particular group you're targeting, you can also add additional donation forms to your account.
Yes. Beyond the form included in your base $9.95 monthly subscription, additional donation forms are $5.00 each per month — each can list different giving levels or serve a different campaign, with all donor data stored in one account.
Yes — and we encourage it. Update your donation levels, incentive offerings, or contact information anytime, as often as you need.
Upload your own logo and images, and adjust fonts and colors to match your existing web site. You can also customize your "thank you" confirmation message and add informational links that appear throughout the donation process.
A no-obligation way to try PrestoDonate before you subscribe. Once you purchase, your demo form is activated and published — instantly ready to start processing and storing real donations.
PrestoDonate is compatible with any web site. You simply place a link to your donation form wherever you want visitors to give — they're sent to our secure servers to donate, then returned to your site.
Each time a donation is captured, you and your donor are sent an e-mail confirmation. You can also log in to your account anytime to securely and privately retrieve complete donation information.
Yes. Your donation information is stored securely for a full year past each donation's capture date, with access protected by your own username and password.
Yes. You can establish any number of custom donor information fields — long or short fill-in-the-blank, or dropdown-style — to capture whatever additional information you need from each donor.
Yes. Your data can be downloaded as a comma-delimited file, compatible with spreadsheet software, databases, and most word processors.
PrestoDonate supports credit and debit cards, mailed checks or money orders, electronic checking debits, and PayPal. You can also integrate an existing merchant account at no additional fee.
You'll need a credit card merchant account. If you don't already have one, PrestoDonate can help you apply for one and handles all the technical integration for automatic real-time charging.
Yes. PrestoDonate can capture and securely store your donors' card information so you can bill offline using your existing terminal, or integrate your account's Internet payment gateway for real-time online transactions.
Your existing merchant account needs a supported Internet payment gateway installed. If it doesn't have one yet, you can use "offline mode" in the meantime, ask your provider to add a supported gateway, or obtain a new, certified merchant account through PrestoDonate.
Yes. You can include any number of additional products or services on your donation form as a thank-you gift for a particular giving level — for example, a bumper sticker for every $10 donation.
Yes. Shipping and handling fees can be configured by product, quantity, order total, weight, or delivery method.
Yes. Sales tax can be configured for any number of "deliver-to" states you need.
Absolutely. PrestoDonate uses SSL (Secure Socket Layer) encryption on every donation form and account login, along with Intrusion Detection Systems, internal firewalls, and monitoring software to protect your donor and donation data.
Absolutely. We treat all information PrestoDonate captures as the property of our clients, and never sell or use individually identifiable donor information.
Your credit or debit card is billed monthly on your subscription anniversary until you cancel. Prefer to pay once a year? Switch to annual billing for $99/year and save about 17% compared to paying monthly.
Yes. Build a free, no-obligation demo donation form and take the full feature tour before you ever subscribe. Since it's month-to-month, you can also start for just $9.95 and cancel anytime.